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  1. Empires & Puzzles Support
  2. Billing & Purchases

Billing & Purchases

In-App Purchase Problems

  • I can't make a purchase! (Android)
  • I can't make a purchase! (Apple iOS)
  • Problems with Purchases (Android)
  • Problems with Purchases (Apple iOS)

In-App Purchases Help

  • How to change the purchase method (Android)
  • I didn't get the Hero that was in the offer picture!
  • I Was Charged Twice for a Purchase!
  • I think I was charged too much! (iOS/Android)
  • I didn't get my order!
  • Where do I find my purchase history/receipts?
See all 10 articles

In-App Purchases Info

  • Valentine's Day Offer
  • How Can I Control My In-App Purchases?
  • What happens if I ask for refund for valid purchases?
  • What happens if I buy gems from a third-party gem seller?
  • Refund Policy
  • Accepted Payment Methods for In-App Purchases
See all 8 articles
Empires & Puzzles Support
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