Sometimes due to various reasons a purchase does not get completed but the amount has already been deducted from your bank account. This is usually followed by a receipt for 0,00 from Google Play store or iTunes. If so, rest assured that the amount will be credited back to your account within 48 hours.
Articles in this section
- How to change the purchase method (Android)
- I didn't get the Hero that was in the offer picture!
- I Was Charged Twice for a Purchase!
- I think I was charged too much! (iOS/Android)
- I didn't get my order!
- Where do I find my purchase history/receipts?
- Money was charged but receipt for purchase is zero!
- I didn't get my gems!
- I purchased a featured pack and didn't get all of the items!
- I didn't get the additional xx% with my gem purchase