Please note that there are two kinds of featured packs available: those that guarantee an item, and those that have a chance to receive some of the listed items. The packs that have a chance to receive items will contain at least two items shown on the list. You can view the full list of items for each pack by clicking the question mark button in the top right corner.
Articles in this section
- I didn't get the Hero that was in the offer picture!
- I Was Charged Twice for a Purchase!
- I think I was charged too much! (iOS/Android)
- I didn't get my order!
- Where do I find my purchase history/receipts?
- Money was charged but receipt for purchase is zero!
- I didn't get my gems!
- I purchased a featured pack and didn't get all of the items!
- I didn't get the additional xx% with my gem purchase