Promoted articles
- Alliance Wars Scheduled Maintenance (13 Aug - 21 Aug)
- Alliance Wars - Change Log
- How to Contact Support (v1.9.7 onwards)
- Remember to play fair - don’t be a cheat!
- Known Issues with 1.14
- 1.14 Update Available!
- 1.14 Update Status & Release Notes
- I lost my account! How can I recover it?
- Save your progress with Google Play! (Android)
- Save your progress with Game Center! (iOS)
- How can I find my account identifier (AccountID)?
- Buying, Selling and Sharing Game Accounts
- Keep your account safe!
- What Is the Avatar Shop?
- Can I Buy Discounted Gems Outside the Game?
- What are Loot Tickets and How do I use them?
- High-level ascension materials are too rare!
- What are Alliance Wars?
- How to Recognize Staff in Chat
- Chat Rules & Guidelines
- I can't update my game! (Apple iOS)
- I can't update my game! (Android)
- Why can't I view profiles of some players and/or Raid them after the update?
- I think I found a bug in the game!
- Join the discussion on our Community Forum!